How to book appointments

Our process on how to book an appointment with our practice 

We operate a telephone-consultation-first system. This means that you will not need to travel to the practice unless asked to do so. The reception team will ask you some brief questions about your condition so that they can book you with the most appropriate clinician (this isn't always a GP).

Our telephone lines open at 8am mon-fri and we book appointments on a first-come-first-served basis. Once all the appointments are full for that day you will need to call back the next day to try again. Depending on the nature of your call we may be able to make a same day appointment with the on-call doctor, in order for us to assess this you will need to give the reception enough information about your condition.

If you are offered a telephone consultation, we cannot specify an exact time for a clinician to call you back, you will need to keep an eye on your phone through the day. We will try to contact you twice before asking you to make a new appointment on another day